Privacy Policy

We may collect different categories of information depending on how you interact with FairPlay Africa.

Personal Information

• Full name
• Email address
• Telephone number
• Residential or business address where necessary
• Job title or professional information
• Company or organisation information
• Account information
• Identification or verification information where required

Business and Service Information

Where you use our content monitoring or protection services, we may collect information relating to:

• Your organisation or business
• Your role within the organisation
• Content submitted for monitoring or protection
• Information relating to the rights holder
• Authorized distribution channels
• Monitoring instructions
• URLs, links, accounts, channels, pages, or platforms relevant to monitoring
• Reports of potentially unauthorized distribution
• Information necessary to investigate or process a copyright-related report

Technical Information

When you access our website or services, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location derived from technical information
• Website pages visited
• Date and time of access
• Referring website
• General usage and interaction information

Communications

We may retain information contained in communications you send to us, including emails, enquiries, feedback, customer support requests, partnership enquiries, and other correspondence.

• Directly from you when you submit forms or communicate with us.
• When you create or use an account.
• When you subscribe to or purchase our services.
• When you submit content for monitoring.
• When you contact our team.
• When you apply for employment or partnership opportunities.
• Automatically through your use of our website.
• Through third-party service providers where legally permitted.
• From publicly available sources where necessary for our content monitoring and protection services.

We may use personal information for legitimate business purposes, including:

• Providing our services.
• Monitoring digital platforms for potentially unauthorized distribution of content.
• Processing and managing customer accounts.
• Communicating with customers and users.
• Responding to enquiries and support requests.
• Processing payments and transactions.
• Managing partnerships and business relationships.
• Recruiting and evaluating applicants.
• Improving our website, technology, and services.
• Detecting and preventing fraud, abuse, and unauthorized activity.
• Protecting the security of our systems.
• Maintaining business records.
• Conducting internal analysis and service improvement.
• Complying with applicable laws and regulatory requirements.
• Exercising or defending legal rights where necessary.

FairPlay Africa provides technology-enabled services designed to help creators, filmmakers, media companies, and other rights holders identify potentially unauthorized distribution of their digital content.

Where a customer uses our services, we may process information about the customer's content, rights, distribution channels, monitoring instructions, and potential instances of unauthorized distribution.

Such information is processed for the purpose of delivering the requested service and supporting the customer's content protection activities.

FairPlay Africa does not claim ownership of customer content merely because that content is submitted to or monitored through our services.

Where applicable, FairPlay Africa processes personal information based on one or more lawful grounds recognized under applicable data protection law.

These may include:

• Your consent.
• Performance of a contract or steps taken before entering into a contract.
• Compliance with a legal or regulatory obligation.
• Legitimate business interests.
• Protection of rights, safety, and security.
• Other lawful grounds permitted by applicable law.

Where processing is based on consent, you may withdraw your consent subject to applicable legal and contractual limitations.

We may share personal information where reasonably necessary for legitimate business purposes.

This may include sharing information with:

• Technology and infrastructure providers.
• Hosting and cloud service providers.
• Payment processors.
• Professional advisers, including legal, accounting, and compliance advisers.
• Business partners where necessary to provide a requested service.
• Relevant digital platforms or service providers when processing authorized copyright or takedown requests.
• Government authorities, regulators, courts, or law enforcement agencies where required by law.
• Other service providers acting on our instructions and subject to appropriate obligations.

We do not sell personal information as a business practice.

Some of our technology providers, infrastructure providers, or business partners may operate outside Nigeria.

Where personal information is transferred across borders, FairPlay Africa will take appropriate steps to ensure that the transfer is handled in accordance with applicable data protection requirements.

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Our security measures may include appropriate access controls, technical safeguards, organizational controls, monitoring, and other security practices appropriate to the nature of the information we process.

However, no internet-based service can guarantee absolute security.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

• The nature of the information.
• The purpose for which it was collected.
• The nature of the service provided.
• Contractual requirements.
• Legal and regulatory requirements.
• Security and fraud prevention requirements.
• The need to establish, exercise, or defend legal claims.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Subject to applicable law, you may have rights relating to your personal information, including:

• The right to request access to personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of personal information in appropriate circumstances.
• The right to request restriction of certain processing.
• The right to object to certain processing.
• The right to withdraw consent where processing is based on consent.
• The right to exercise other rights available under applicable data protection legislation.

Requests may be submitted using the contact details provided below.

Our services are intended primarily for businesses, creators, filmmakers, rights holders, and other professional users.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us.

Our website may contain links to third-party websites, platforms, or services.

FairPlay Africa does not control the privacy practices of third parties and is not responsible for their policies or practices.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

We may use cookies and similar technologies to operate our website, improve functionality, understand website usage, maintain security, and support analytics.

For more information, please review our Cookie Policy.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we will update the "Last Updated" date at the top of this Policy.

Where required by law, we will provide additional notice of material changes.

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact:

This Privacy Policy is subject to review and approval by FairPlay Africa's legal and data protection advisers.